56 Bashee Street
South Africa




1.   This website, accessed at  ("Website"), is owned and operated by Re-define Limited.


2.   The terms and conditions as set out herein govern the use of this Website as well as the sale of Goods via this Website, including ordering processes, payment, delivery and any refunds in relation to such Goods ("Terms and Conditions").


3.   The Terms and Conditions are binding on and enforceable against every person accessing or using this Website for any reason ("User/s").


4.   Re-define provides the Website on an "as is" basis and it makes no warranty in relation to the use, availability or performance of this Website. Users acknowledge that the Website may be unavailable from time to time, with or without prior notice to Users.


5.   Re-define (including its owners, directors, employees, suppliers, internet service providers, partners, affiliates, agents and/or representatives) shall not be liable for any damage, loss or liability of any nature incurred by accessing this Website, including but not limited to, access to or the inability to access any other websites linked to the Website; or loss or damage arising from content available on the Website.


6.   Without derogating from the aforegoing, Re-define hereby authorises the User to view, copy, download to a local drive, print and distribute the content of this Website, or any part thereof, provided that:


·                   such content is used for information and/or non-commercial purposes only; and


7.   Users that wish to use content from this site for commercial purposes may only do so with prior written permission of the two Directors of Re-define.


8.   While Re-define does take all necessary steps to ensure the accuracy of the content and information on this Website, Re-define does not make any warranties or representations that such content and information shall in all cases be true, correct or free from any errors.


9.   Re-define reserves the right to hold Users liable for any losses suffered by Re-define arising out of such Users’ misuse of this Website or the commission of cybercrime committed by the Users on or in relation to this Website.


10.                These terms apply to Users who are consumers as contemplated in the Consumer Protection Act 68 of 2008 of South Africa ("CPA"). In terms of the CPA, certain provisions within these Terms and Conditions appear in bold font, and are specifically drawn to your attention as important provisions that must be noted by the User and that:


·                   may limit Re-defines’ risk or liability; and/or


·                   may create risk or liability for the User; and/or


·                   impose an obligation on the User to indemnify Redefine or any other person for any reason; and/or


·                   constitutes an acknowledgement of any fact by the User.




11.                By using the Website you warrant that you are 18 (eighteen) years of age or older and/or have full legal capacity to transact.


12.                If you are under the age of 18 (eighteen) or if you are not legally permitted to enter into a binding agreement, then you may use the Website only under the supervision, and with the consent, of your legal guardian.


13.                The User understands and agrees that the information, including personal information as envisaged by the Protection of Personal Information Act, 2013, provided in order to register on this Website may be used and/or processed by Re-define for marketing and ancillary purposes, for risk and analytical evaluation and scoring and for the general purposes of there-define business.


14.                The legal guardian of any person/s using this Website under supervision gives his/her consent and agrees to be bound to these Terms and Conditions and to be liable and responsible for you and all your obligations under these Terms and Conditions. Where transactions are performed under such supervision, any reference in these Terms and Conditions to a User, "you"/ "your" shall be references to such legal guardian as the transacting party under these Terms and Conditions.


15.                The following provisions are important to note, to ensure the security of your information and transactions on this Website:


·                   your identity number and credit card details are not stored on this Website;


·                   security protocols will have to be followed where your username/password has been forgotten;


·                   your username and password are for your personal use only and shall not be disclosed to any third party.




16.                You agree that once the correct username and password relating to your account have been entered on the Website, irrespective of whether the use of the username and password is unauthorised or fraudulent, you will be liable for payment in respect of any order for Goods ("Order") processed on the Website.


17.                You agree to notify Re-define immediately upon becoming aware of any unauthorised access to or use of your username and password, or reasonably suspecting such unauthorised access or use, and agree that you shall take all reasonable steps to mitigate any resultant loss or harm.


18.                You agree that you will not in any way use any device, software or other instrument to interfere or attempt to interfere with the proper working of the Website. In addition, you agree that you will not in any way use any robot, spider, other automatic device, or manual process to monitor, copy, distribute or modify the Website or the information contained herein, without the prior written consent of an authorised representative of Re-define (such consent is deemed given for standard search engine technology employed by internet search websites to direct internet users to this Website).


19.                You may not use the Website to distribute material which is defamatory, offensive, contains or amounts to hate speech or the incitement of violence or is otherwise unlawful.


20.                You may not in any way display, publish, copy, print, post or otherwise use the Website and/or the information contained therein without the express prior written consent of an authorised representative of Re-define


21.                Re-define may, in its absolute discretion, accept or reject any Order/s placed via the Website.


22.                Regardless of any communication from Re-define stating that your Order and/or payment has been confirmed, an agreement of sale between you and Re-define is only concluded at the time of delivery of the Goods to you (the "Sale").


23.                If an Order is cancelled for any reason, Re-define will indicate such cancellation, as soon as possible thereafter, by refunding to your bank account or crediting your Re-defien account (depending on your initial method of tender) for any amount already paid.


24.                Placing Goods in a shopping bag without completing the purchase transaction does not constitute an order for such Goods, and as such, Goods may be removed from the shopping bag if stock is no longer available, or otherwise at Re-define discretion. Re-define shall not be liable if such Goods are not available when you complete or attempt to complete the purchase transaction at a later stage.


25.                You acknowledge that stock of all Goods on offer is limited. We cannot guarantee the availability of stock. When Goods are no longer available after placing an order you will be entitled to a refund of the amount paid by you for such Goods.


26.                Payment


·                   This Website employs secure online payment facilities. All transactions are encrypted using appropriate encryption technology, and Re-define utilises 3D secure.


·                   Payment can be made for Goods via:


1.  Credit cards: where payment is made by credit card, we may require additional information in order to authorise and/or verify the validity of payment. In such cases we reserve the right to withhold delivery until such time as the additional information is received by us and authorisation is obtained by us for the amounts. If we do not receive the appropriate authorisation, your order for the Goods will be cancelled.You warrant that you are fully authorised to use the credit card supplied for purposes of paying for the Goods. You also warrant that your credit card has sufficient available funds to cover all the costs incurred as a result of the services used on the Website;


2.  Debit cards: provided that such card has a CCV security code and the same principles applicable to credit cards shall apply;


·                   Your sales invoice will be provided to you via email, together with your order confirmation.


·                   Once you have selected your payment method and subject to the acceptance of these Terms and Conditions, you will be directed to a link to a secure site for payment of the applicable purchase price for the Goods.


27.                Delivery of Goods


·                   Re-define offers the following methods of delivery for the Goods:


1.  via courier to an address in the Republic of South Africa of your choice. Courier charges will be added to your purchase at the time of Order;




·                   If the Goods are to be delivered via courier, you warrant and confirm that the delivery address provided at the time the Order is placed is correct. You undertake to receive the goods personally or will, at your own risk, appoint a third party to accept delivery on your behalf. Re-define will not accept any responsibility in the event that the person who accepts the Order at the address provided by you is not authorised to do so.


·                   Where it accepts your order, Re-define will deliver the Goods to you within 5-10 working days of receipt of your payment ("Delivery Period"). We will notify you if we are unable to deliver the Goods during the Delivery Period. There are no deliveries on weekends or South African public holidays.


28.                Fashion Delivery


·                   Fashion delivery docket


1.  Please find the above mentioned merchandise (“my Order”) and deliver it to my choice of delivery address as stated above. I authorise Re-define to debit my account with the cost of my Order and any applicable delivery fee, prior to it being located and delivered.


2.  Re-define will endeavour to deliver my Order within 5-10 working days of receipt of payment. Re-define will notify me if there are any delays in the delivery of my Order.


3.  I acknowledge that the delivery of my Order is outsourced by Re-define to a third party service provider. Accordingly, I accept that Re-define will not be liable for any loss or damage caused by them.


4.  Any applicable delivery fee is subject to change from time to time, which amendment will be brought to my attention.


5.  In the event that Re-define is unable to find the merchandise requested, my account will be credited accordingly.


6.  I further authorise Re-define to credit my Re-define account if I do not collect my Order within fourteen working days from the delivery date thereof to the address of my choice, less any applicable delivery charges incurred.


7.  This agreement is regulated in accordance with any applicable consumer protection legislation.


8.  By concluding this transaction I agree to the full Terms and Conditions as set out above as well as those appearing on the Re-define Website at


9.  All queries may be directed to the Re-define emai at This email address is being protected from spambots. You need JavaScript enabled to view it.




29.                Errors
We shall take all reasonable efforts to accurately reflect the description, availability, purchase price and delivery charges of Goods on the Website. However, should there be any errors of whatsoever nature on the Website, we shall not be liable for any loss, claim or expense relating to a transaction based on any error, save – in the case of any incorrect purchase price – to the extent of refunding you for any amount already paid, or otherwise as set out in the Re-define Returns Policy.


30.                General rules:


·                   you may only sign up on the Website using one email address belonging to yourself. You may not create fictional profiles, email addresses or accounts, or otherwise abuse the system;


·                   you may not sign for a Re-define account on behalf of your friends or family, nor may you sign up using your friends’ or family email addresses. Each User who signs up as a member must sign up as him or herself with full knowledge that he/she is creating an account;


·                   you may not use someone else’s Re-define account in order to purchase Goods for yourself from the Website; and


·                   without prejudice to any other remedies it may have, Re-define reserves the right to suspend or terminate your account if you are suspected of breaching these Terms and Conditions.


·                   from time to time Re-define will run promotions on the Website. These promotions will either be on selected products or on all products on the Website. These promotions may or may not be available in Re-define stores. For each promotion there will be specific terms and conditions. Promotions may require the customer to apply the stated promo-code to their shopping bag during the check-out process.


·                   Promo-code discounts, even if site wide, will only apply to physical product. No promo-code discount will be applied to gift vouchers/cards.


31.                Changes and amendments


Re-define reserves the right, in its sole and absolute discretion, to do any of the following, at any time without prior notice and without offering any reasons:


·                   amend these Terms and Conditions;


·                   amend the content available on the Website;


·                   discontinue any particular part or aspect of the Website; and/or


·                   change the software and hardware required to access and use the Website;


·                   close or upgrade the Website.




·                   The full name and legal status of the website owner is:
Re-define ptyLimited
Registration Number
2021 / 447409 / 07.


·                   The website address of this Website is: and this Website can also be accessed from additional domains owned by Re-define


·                   Membership of self-regulatory or accreditation bodies:


1.  Advertising Standards Authority


2.  Direct Marketing Association of SA


·                   Codes of Conduct to which this Website subscribes:


1.  Advertising Standards authority of South Africa: The User can access this Code of Conduct on the ASA website at:


2.  Direct Marketing Association of SA: The User can access this Code of Conduct on the DMA website


3.    The Directors of Re-define are: C van Niekerk, D du Toit
The registered address for Re-define pty Limited is 56 Bashee street Three Rivers Vereeniging Gauteng 1929 South Africa




·                   Physical address for receipt of legal service:
56 Bashee street Three Rivers Vereeniging Gauteng


·                   Main business: The main function of this Website is to provide information about Re-define and its retail services. In addition it provides a facility for Users to purchase merchandise Goods via the Website.